Discover Exceptional Value in Luxury Travel

Privacy Policy

Last Updated: December 2024

Information We Collect

Value Driven Voyages collects personal information necessary to provide exceptional travel planning services, including contact details, travel preferences, passport information, and payment data. We only collect information directly provided by clients or necessary for booking confirmations.

How We Use Your Information

Your information is used exclusively for travel planning, booking services, communication, and improving our offerings. We may contact you about your bookings, send travel updates, or share relevant travel opportunities if you've consented to marketing communications.

Data Protection & Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access protocols. Payment information is processed through PCI-compliant systems and never stored on our servers.

Information Sharing

We share information only with trusted travel partners necessary to complete your bookings (hotels, airlines, tour operators) and never sell personal data to third parties. All partners are contractually bound to protect your privacy.

Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. You may withdraw consent for marketing communications at any time and request data portability where applicable.

Contact for Privacy Matters

For privacy-related questions or requests, contact our Data Protection Officer at [email protected] or +1 (212) 555-0847.

Terms of Service

Effective Date: December 2024

Service Agreement

Value Driven Voyages provides professional travel planning and booking services. By engaging our services, you agree to these terms and acknowledge our role as travel consultants and booking agents.

Booking & Payment Terms

All bookings require signed agreements and payment according to specified terms. Deposits are typically required to secure reservations, with final payments due per supplier requirements. Prices are subject to availability and may change until confirmed.

Cancellation & Refund Policy

Cancellation terms vary by supplier and are detailed in booking confirmations. Travel insurance is strongly recommended to protect against unforeseen circumstances. Our service fees are non-refundable once planning begins.

Travel Documentation & Requirements

Clients are responsible for valid passports, visas, health requirements, and travel documentation. We provide guidance but cannot guarantee entry to any destination. Requirements may change without notice.

Limitation of Liability

Value Driven Voyages acts as an agent for travel suppliers and our liability is limited to our service fees. We are not responsible for supplier failures, weather delays, political situations, or circumstances beyond our control.

Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under American Arbitration Association rules. These terms are governed by New York State law.

GDPR Compliance

Your Data Protection Rights

Under GDPR, you have comprehensive rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Correct inaccurate information
• Right of Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to data processing for marketing

Legal Basis for Processing

We process personal data based on:

• Contract performance (travel bookings and services)
• Legitimate interests (service improvement and communication)
• Consent (marketing communications and cookies)
• Legal obligations (financial records and compliance)

Data Retention

We retain personal data only as long as necessary for service provision and legal requirements. Travel records are kept for 7 years for financial compliance, while marketing data is retained until consent is withdrawn.

International Transfers

When necessary for travel services, data may be transferred to countries outside the EU with appropriate safeguards including adequacy decisions or standard contractual clauses.

Exercise Your Rights

To exercise any GDPR rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days and may request identity verification.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device that help websites remember your preferences and improve functionality. We use cookies to enhance your browsing experience and analyze site usage.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including security, navigation, and form submissions. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website through anonymous usage statistics. This helps us improve our services.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. These are only set with your consent.

Preference Cookies

Remember your settings and preferences to provide a personalized experience across visits.

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are set by third-party services we use for analytics, marketing, and customer support. These are governed by respective third-party privacy policies.

DMCA Policy

Copyright Respect

Value Driven Voyages respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices and maintain a policy for repeat infringers.

Filing a DMCA Notice

If you believe content on our website infringes your copyright, please provide our DMCA Agent with:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent
Value Driven Voyages
425 Park Avenue, Suite 1200
New York, NY 10022
Email: [email protected]

Counter-Notification

If you believe content was removed in error, you may file a counter-notification with the same contact information, including a statement of good faith belief and consent to jurisdiction.

Repeat Infringer Policy

We maintain a policy of terminating accounts or access for users who are repeat copyright infringers, as determined in our sole discretion.

Cookie Preferences